STREAMLITECH LTD (“STREAMLITECH LTD”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, streamlitech.com, and our services.
This Privacy Policy explains how we collect, use, store, and protect personal information and the rights you may have regarding your information.
1. Company Information
Company Name: STREAMLITECH LTD
Company Number: 17316975
Registered Address: Office 1372, 85 Dunstall Hill, Wolverhampton, United Kingdom, WV6 0SR
Contact Number: +44 7861 196934
Email: admin@streamlitech.com
Billing Email: Billing@streamlitech.com
Website: streamlitech.com
For the purposes of applicable UK data protection legislation, STREAMLITECH LTD acts as the data controller for personal information collected through our website and in connection with our services, except where we act as a processor on behalf of a client.
2. Information We Collect
We may collect the following categories of information:
Information You Provide
When you contact us, request information, purchase services, or communicate with us, we may collect:
- Full name
- Business or company name
- Email address
- Telephone number
- Billing and invoicing information
- Project requirements and communications
- Information submitted through contact forms
- Other information you voluntarily provide
Payment Information
When you make a payment, payment details may be processed by third-party payment providers. We generally do not store complete payment card information on our own servers.
Payment providers may collect and process payment information according to their own privacy policies and terms.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages visited
- Referring website
- Date and time of visits
- Website usage information
3. How We Use Your Information
We may use personal information to:
- Provide and deliver our services
- Respond to inquiries and requests
- Communicate regarding projects and services
- Process payments and invoices
- Manage customer accounts and business relationships
- Provide customer support
- Improve our website, services, and user experience
- Maintain website security
- Detect and prevent fraud, abuse, or unauthorized activity
- Comply with legal and regulatory requirements
- Maintain appropriate business and financial records
- Send service-related communications
Where permitted by law, we may also send marketing communications. You may opt out of marketing communications at any time.
4. Legal Basis for Processing
Depending on the circumstances, we may process personal information on one or more of the following legal bases:
- Contract: where processing is necessary to provide services or perform an agreement with you.
- Legitimate interests: where processing is necessary for legitimate business purposes and those interests are not overridden by your rights.
- Consent: where you have provided consent for a specific purpose.
- Legal obligation: where processing is required to comply with applicable laws or regulations.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember preferences, and support security.
Some cookies may be provided by third-party services used on our website.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.
6. Sharing Personal Information
We do not sell or rent your personal information.
We may share information with trusted third parties where reasonably necessary to operate our business and provide our services. These may include:
- Payment processors
- Website hosting providers
- IT and software providers
- Analytics providers
- Communication providers
- Professional advisers
- Accounting and financial service providers
- Legal or regulatory authorities where required
We only seek to share information where there is a legitimate reason to do so and, where applicable, appropriate contractual and security measures are in place.
7. International Data Transfers
Some of our service providers may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.
8. Data Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal, accounting, or regulatory requirements.
Retention periods may vary depending on the nature of the information and our legal obligations.
10. Your Data Protection Rights
Subject to applicable law, you may have rights including:
- The right to request access to your personal information
- The right to request correction of inaccurate information
- The right to request deletion of personal information
- The right to restrict certain processing
- The right to object to certain processing
- The right to data portability where applicable
- The right to withdraw consent where processing is based on consent
You may exercise applicable rights by contacting us using the details below.
11. Marketing Communications
Where we send promotional communications, you may unsubscribe at any time by following the unsubscribe instructions included in the communication or by contacting us.
Service-related and transactional communications may still be sent where necessary to provide services or manage your account.
12. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.
We recommend reviewing the privacy policy of any third-party website you visit.
13. Children’s Privacy
Our services and website are not specifically directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
The updated version will be posted on this page with a revised “Last Updated” date.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise a data protection right, please contact:
STREAMLITECH LTD
Office 1372, 85 Dunstall Hill
Wolverhampton, United Kingdom, WV6 0SR
Email: admin@streamlitech.com
Billing: Billing@streamlitech.com
Phone: +44 7861 196934